Below is a summary of the key changes that were introduced in the new version of our Privacy Notice that comes into effect on 16th February 2026. You can still access the old privacy notice for comparison.
Summary of Key Changes
AI tools: We've added transparency about our use of AI tools. Our customer support provider Intercom incorporates AI features to support our customer experience, and we also use third-party AI tools (such as Google Gemini and Anthropic Claude) to support certain internal processes. None of these providers use your data for training or improving their AI models, and all are contractually required to process your data in accordance with data protection laws.
Advertising: To help grow the childminding profession and connect more families with quality childcare, we work with advertising platforms to reach people who may benefit from our services. As part of this, we may share limited information with platforms including Meta, Google and TikTok to optimise our advertising campaigns.
Your data is always protected: contact details are hashed (scrambled into an unreadable code) before being shared, so the platforms never see your actual information. We rely on legitimate interests as the legal basis for this advertising activity, as it supports our mission to grow the childminding profession and help more families access quality childcare.
You can opt out at any time by contacting data-protection@tiney.co.
If you have any questions or concerns about these changes, you are encouraged to contact our Data Protection Officer, Edd Read, at data-protection@tiney.co.
